Yorkshire Independent Roof Training Group (YIRTG) Privacy Policy

 

What this privacy notice covers:

Yorkshire Independent Roof Training Group is committed to protecting your personal information. In this notice, references to ‘we’ or ‘us’ means YIRTG. This notice explains how we collect and use the personal information about you.

 

Who we are:

Yorkshire Independent Roof Training Group is the trading name for the Yorkshire Independent Roofing Training Group, a private company limited by guarantee without share capital and its registered company number is 05871480.

Yorkshire Independent Roof Training Group ​offer specialist training advice and support for those wanting to pursue a career and training (including funding support) in the roofing sector.

Yorkshire Independent Roof Training Group operates the website http://www.yirtg.org.uk/ (the "Website").

Yorkshire Independent Roof Training Group ​ is a data controller under the data protection rules and our Data Protection Compliance Manager is Denise Cherry contactable on denise@yirtg.org.uk.

 

Information we gather:

Yorkshire Independent Roof Training Group ​gathers certain information about you. Information about you is also used by our funding partners, training providers and other service providers.

We collect information in the following ways:

  • Information you give us.
  • When you become a member/seek support from the group
  • Information we get from your use of our Website or purchase of any of our products and services: Each time you visit our Website, we may automatically collect certain information. This information includes technical information, such as Internet Protocol (IP) addresses used to connect your computer to the internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform and information relating to what pages you have viewed.
  • When you apply to attend an education course a record is created in your name which includes the personal data you have provided on your course application form as well as documentation generated as a result of your participation in the course. The information provided on this form will be used to register you with the relevant awarding body and funding partner. Relevant information will also be shared with the course tutors, internal and external verifiers to facilitate them to provide a quality delivery and support for the learners on the course.
  • Information about you from third parties: We work closely with third parties (including, for example, Yorkshire Independent Roof Training Group ‘s ​funding partners, associate bodies, sub-contractors in technical, payment and delivery services, awarding organisations, advertising networks, analytics providers, search information providers,) and may receive information about you from them.

How we may use your information:

We rely on the legitimate interest basis to use your personal information in some circumstances. For example, when you apply for training support, we have a legitimate organisational interest to use your information to respond to you and give you the benefits of training, and important industry updates.

We also rely on obtaining your consent to use your personal information. For example, we will seek your consent to receive marketing via email and post about Yorkshire Independent Roof Training Group.

 

We may use your information for a number of purposes including the following:

  • Compliance with legal, regulatory and corporate governance obligations and good practice
  • To provide you with information about our work or our activities that you have agreed to receive;
  • To build profiles: Profiling allows us to evaluate and therefore understand our service users and individuals who we may have a formal relationship with such as CITB using appropriate statistical analysis. We do this because it helps us to make appropriate communications to our service users and those individuals who we have a formal relationship with. When building a profile, we may analyse geographic, demographic and other information relating to you in order to better understand your interests and preferences in order to contact you with the most relevant communications and provide you the best service.  We may use additional information from third party sources when it is available.  Such information is compiled using publicly available data about you.
  • To ensure we know how you prefer to be contacted
  • To keep a record of your relationship with us.

We will use the information we get from your use of our Website or purchase of our products and services:

  • To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, product development, statistical and survey purposes;
  • To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • To as part of our efforts to keep our Website safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • To make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them; and
  • For any other reasonable purposes of Yorkshire Independent Roof Training Group, acting always in accordance with the data protection law (as amended from time to time).

We will use the information you give us:

  • To perform services you have requested (such as providing you with training information or providing you with information you have asked for);
  • To administer the training required, for instance by organising training courses, or booking attendance at courses;
  • To provide you with information about other goods and services that we offer that are similar to those that you have already purchased or enquired about;
  • Where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this or have a requirement to (for example to complete your training);
  • To notify you about any changes to our service;
  • To ensure that content from our Website is presented in the most effective manner for you and for your computer; and
  • For any other reasonable purposes of Yorkshire Independent Roof Training Group, acting always in accordance with the data protection law (as amended from time to time).

Marketing

We may contact you for marketing purposes by email or text message if you have agreed to be contacted in this manner. By subscribing to Yorkshire Independent Roof Training Group ​emails or opting into email communication from Yorkshire Independent Roof Training Group​, you grant us the right to use the email for both email marketing purposes and advertisement targeting. We may include information from other organisations in these communications. Should you have a query regarding this please contact our Data Protection Compliance Manager. We will not use your information for marketing purposes if you have indicated that you do not wish to be contacted for such purposes. However, we will retain your details on a suppression list to help ensure that we do not continue to contact you.

Information Sharing and Disclosure

We may share your information with the following selected third parties:

  • Associate bodies such as other Regions training groups
  • Funding providers/partners
  • Analytics and search engine providers that assist us in the improvement and optimisation of our Site.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

If Yorkshire Independent Roof Training Group ​or substantially all of its assets are acquired by a third party, in which case personal data held by it will be one of the transferred assets;

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply other agreements; or

to protect the rights, property, or safety of Yorkshire Independent Roof Training Group , Our Partners, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. We require these third parties to comply strictly with our instructions and data protection laws and we will make sure that appropriate controls are in place.

 

We may disclose your personal information to third parties if we are under a duty to disclose your personal data in order to comply with any legal obligation (for example to government bodies and law enforcement agencies).

 

Users under 18

If you are under 18 and would like to get involved, please ensure that you have consent from a parent or guardian before giving us your personal information (other than your name). When we collect data about a child or young person aged under 18 we will make it very clear as to the reasons for collecting this data and how it will be used. This includes engagement data collected at events.

 

Keeping your records

We keep records only for as long as required to operate the service in accordance with legal requirements, tax and accounting rules, although competition results will be kept in perpetuity.

 

Where we may store your information

The data that we collect from you will be transferred to, and stored Yorkshire Independent Roof Training Group ‘s operating addresses, ​registered office and online systems.

 

By submitting your personal data, you agree to this transfer, storing or processing.

 

Yorkshire Independent Roof Training Group ​will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.

 

Your rights

You have the right to:

 

Have any inaccuracies in your data corrected. If you would like to update the details we hold about you other than online, please contact our Data Protection Compliance Manager via email.

 

 

Request that we delete your personal data.

Object to profiling. Profiling is any automated processing of personal data to evaluate any feature of your behaviour preference or location, including online tracking and behavioural advertising.

Request that we do not process your personal data for marketing purposes.

To request a copy of the personal information we hold about you. We require you to prove your identity with two pieces of approved identification. Please address requests to the Data Protection Compliance Manager and we will respond within one month, of receipt of your written request and confirmed ID. Please provide as much information as possible about the nature of your contact with us to help us locate your records. This request is free of charge unless the request is manifestly unfounded or excessive.

Changes to this notice and the way we treat personal information

We may update the terms of this privacy notice at any time, so please do check it from time to time.

We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address you have provided to us or by placing a prominent notice on our Website. By continuing to use our Website you will be deemed to have accepted such changes.

 

Enquires and Complaints

The Data Protection Compliance Manager is the first point of contact regarding any enquires arising from this Privacy Notice. Where possible, please raise all enquires by email.

If you are unhappy with our work or something that we have done or failed to do, please inform us in writing. Yorkshire Independent Roof Training Group ​will acknowledge receipt of all complaints and will endeavour to investigate the complaint within 15 working days.

 

All complaints should be sent to denise@yirtg.org.uk

 

You may also complain directly to the Information Commissioner’s Office if you are concerned with how we are handling your personal information using their online form which can be found here: https://ico.org.uk/concerns/handling/.

 

Changes to this Notice

We may change this Privacy Notice from time to time.  If we make any significant changes in the way we treat your personal information we will contact you directly.

 

This Privacy Notice was last updated 27 February 2020.